Privacy Policy for Saltwater Soapery

Effective Date: December 09, 2025

This Privacy Policy describes how Saltwater Soapery ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website, [Your Website URL Here, e.g., https://www.google.com/search?q=saltwatersoapery.com] (the "Site").

1. Information We Collect

We collect personal information about you from various sources, as described below. The information we collect depends on how you interact with our Site.

A. Information You Directly Provide

When you make a purchase, create an account, or contact us, you may provide us with the following personal information:

• Contact Details: Name, shipping address, billing address, email address, and phone number.

• Account Information: Username, password, and purchase history.

• Payment Information: Payment card details (processed securely by third-party payment processors, not stored directly by us).

• Customer Support Information: The contents of your communications with us.

B. Automatically Collected Information (Usage Data)

When you access the Site, we automatically collect certain information about your device and your activity on the Site using cookies, log files, and other tracking technologies. This information may include:

• IP address

• Browser type and version

• Time zone

• Referring/exit pages

• Pages viewed and how you interact with the Site

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• To Provide Products and Services: To process your orders, fulfill your purchases, handle returns, exchanges, and manage your account.

• Communication: To communicate with you about your orders, product availability, services, and to respond to customer inquiries.

• Marketing and Promotional Activities: To send you promotional communications (if you have opted in) about our products, sales, and news.

• Security and Fraud Prevention: To screen for potential risk and fraud, and to protect the security and integrity of our Site.

• Improvement: To analyze how customers use our Site and services, to improve our offerings, and to develop new products.

3. Sharing Your Personal Information

We may share your personal information with third parties to help us run our business and provide our services. These third parties include:

• Service Providers: We share necessary information with vendors, payment processors (like Stripe or PayPal), shipping carriers (like USPS or FedEx), and fulfillment partners to process and ship your orders.

• Marketing and Analytics Partners: We use services like Google Analytics to understand how customers use the Site. Information shared is typically anonymized or aggregated.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).

We do not sell your Personal Information to any third party.

4. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar tracking technologies to improve our Site and your experience. Cookies help us remember your preferences, keep you logged in, and analyze site traffic.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, declining cookies may prevent you from taking full advantage of the Site.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Correction/Rectification: You may have the right to request that we correct any inaccurate personal information we hold about you.

• Right to Erasure (Right to be Forgotten): You may have the right to request that we delete the personal information we hold about you, subject to certain exceptions.

• Right to Opt-out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Data Security

We take reasonable steps to secure your personal information. However, no electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site and update the "Effective Date" at the top of this policy.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by phone at the following address:

Saltwater Soapery, SaltwaterSoapery@gmail.com or 561.285.1322.

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